Client Rights, Ethical Standards & Safety Information
Family Forward Counseling Services is dedicated to providing high-quality, ethical, and transparent mental health care. As a practice operated by a Licensed Clinical Social Worker (LCSW) in the State of Oklahoma, services are guided by:
The Oklahoma State Board of Licensed Social Workers Practice Rules
The National Association of Social Workers (NASW) Code of Ethics
Oklahoma Department of Human Services (OKDHS) reporting guidelines
Federal and state confidentiality laws, including HIPAA
Your Rights in Therapy
Clients have the right to:
Be treated with dignity and respect
Receive services that honor privacy and confidentiality to the fullest extent allowed by law
Participate collaboratively in treatment planning, goals, and decisions
Ask questions and receive information about treatment approaches, fees, and policies
Request access to their treatment records when appropriate
Discontinue therapy at any time
Ethical Standards for Social Work Practice
NASW Code of Ethics: https://www.socialworkers.org/About/Ethics/Code-of-Ethics
Oklahoma Social Work Licensure Board: https://www.ok.gov/socialworkers/
Mandated Reporting Responsibilities
Family Forward Counseling Services is legally required to report suspected or known:
Child abuse or neglect (OKDHS Child Welfare)
Abuse, neglect, or exploitation of vulnerable adults (Adult Protective Services)
Situations where an individual is at imminent risk of harm to self or others
These laws exist to protect children, families, and at-risk adults.
In some cases—particularly when there is known or ongoing involvement with other agencies—there may be situations where duplicate reports are made to ensure safety and legal compliance. When possible and clinically appropriate, we will discuss reporting needs with you in session.
Reporting Agencies:
OKDHS Child Abuse & Neglect Hotline: 1-800-522-3511
Adult Protective Services Hotline (OKDHS): 1-800-522-3511
Important Notice: Family Forward is Not a Crisis Service
Family Forward Counseling Services does not provide:
24-hour monitoring or on-call crisis response
Emergency evaluations
Immediate stabilization or hospitalization services
Family Forward Counseling Services is not a crisis center, but it’s important to know when a situation may require immediate help. Using guidance similar to the University of North Carolina at Chapel Hill’s description of urgent concerns, an emergency typically involves any situation where safety is at immediate risk, including:
Suicidal actions or attempts (even if someone believes the attempt was not life-threatening), as well as suicidal threats or stated intentions
Homicidal actions, threats, or intentions
Behaviors that pose a serious risk of harm to oneself or others
A significant break from reality (e.g., hallucinations, delusions, or severe disorientation)
An inability to safely care for oneself when developmentally expected to do so
If you or someone else is experiencing any of the above, please contact 911, visit the nearest emergency room, or call/text 988 for the Suicide & Crisis Lifeline.
Local Crisis & Inpatient Care Resources (Tulsa Area)
Laureate Psychiatric Clinic and Hospital
Address: 6655 South Yale Avenue, Tulsa, OK 74136
Website: https://www.saintfrancis.com/laureate
Phone: 918-481-4000Parkside Psychiatric Hospital & Clinic
Inpatient and crisis assessment available 24/7
Website: https://parksideinc.org/
Phone: (918) 588-8888YES Tulsa (Youth Emergency Shelter)
Short-term stabilization, emergency shelter, and crisis support for youth
Website: https://crsok.org/yestulsa/
Phone: (918) 779-4357
Oklahoma Suicide & Crisis Lifeline
Call or Text: 988
If safety is an urgent concern:
Go to the nearest Emergency Room, or
Call 911
Additional Safety & Support Resources
Means Safety & Suicide Prevention Resources
Counseling on Access to Lethal Means (CALM): https://www.hsph.harvard.edu/means-matter/
Home Safety Planning Templates: https://samhsa.gov/suicide